Privacy Policy

The Heating Oil Team the ‘Site’ is committed to protecting and respecting your privacy.
This includes the privacy of all visitors to the ‘site’ and is not limited to our customers.

This privacy policy refers specifically to the data collection and use of such data directly from the ‘site’ www.theHeatingOilTeam.co.uk and it therefore doesn’t apply to any of our other websites, services and products.

By accessing this site you are consenting to the information collection that is described within this privacy policy. Please read the privacy policy carefully to ensure that you are fully aware as to how we use and treat your data.

There are other partner websites with links through from this site, these partners and websites have their own individual privacy statements and any visiting or data entry into such sites is subject to the privacy policy of these sites and no responsibility lies with this site.

Heating Oil is also known as: Boiler Juice, Kerosene and 28 Second Burning Oil.

At The Heating Oil Team we strive to offer the most competitive heating oil prices for our customers and we provide only the cleanest, high quality heating oil and our supplier runs the newest refinery in the country.

Heating oil prices are constantly fluctuating due to the fact that they are linked directly to the price of crude, therefore it is important that you get the most out of your home heating oil; The Heating Oil Team offers a range of additives to help our customers combat the rising heating oil prices... We supply our customers with the most competitive heating oil prices and a service which is second to none.

Information Collected

When visiting this website the information that we collect about you is very generic, this generic information cannot be used to personally identify you, unless you have given your permission for it to do so. This information includes:

• The domain or ISP you used to visit the site (e.g. Virgin Media, BT, AOL, Sky)
• Date visited
• Time visited
• Pages visited
• Page in which you terminated the site on

If you do provide us with any personal information, which will be through contact forms and online quote forms within the site the details will include:

• Full name
• Postcode
• Telephone
• Area
• Email Address
• Address
• Trading Name
• VAT Number
• Trading Information

The information which you provide will only be used for our own records. We reserve the right to store this information for reference purposes and for the purpose of marketing activities; we will not sell on your details to any 3rd party companies.

If you provide us with any personal information via any other mediums, for example email we reserve the right to store the information, this information will remain in our inboxes and be collated for marketing activities.

How we use your information

The way in which we will use your information is for:

• Providing you with information
• To respond to any queries
• Marketing purposes
• Newsletters

Marketing activities may be carried out via email, telephone, text or post.

WE WILL NOT DISCLOSE, GIVE, SELL OR TRANSFER ANY PERSONAL INFORMATION ABOUT OUR VISITORS TO ANY THIRD PARTY COMPANY, UNLESS IN THE INSTANCE THAT WE ARE REQUIRED TO PROVIDE SUCH INFORMATION BY LAW

Use of Information

When you provide information on the site, you are agreeing that we can use your personal information throughout the business areas, including providing you with information regarding similar products, for example but not limited to our fuel card division.

We may also pass on your information to companies whom may be working with us to provide you the best fuel delivery service to meet your needs and to ensure we are delivering the best service to our customers, in this instance the only information which will be passed on will be the most basic information in which they require to fulfil a service for us

Cookies

We may use cookies to identify you and to monitor usage of the site; you will be required to accept the use of cookies.

Overall, cookies help us provide you with a better website. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Accessing your information

If you wish to access the information in which we hold about you, you are welcome to contact us to request all information held, in this instance we are entitled by law to request a £10 fee to cover administration costs

Changes

If any changes are made to our Privacy Policy we reserve the right to do so without prior notification.

Opt Out

If you wish to opt out of any future communications with the site please email sales@tate-fuels.co.uk alternately please choose the opt-out option included on any of our communications

Contact

Any feedback, questions or queries regarding this privacy policy are welcomed, you can contact us via telephone on 08456 43 44 43 Or email: sales@HeatingOilTeam.co.uk

Our company information is:

Tate Fuel Oils Ltd:
Steelcroft Works
Leeds Road,
Otley,
West Yorkshire,
LS21 3BB

Company registered in England & Wales 1301975
VAT registration: 301 1899 82
RDCO 31193103